Privacy policy

PRIVACY POLICY - FOR FOREIGN CUSTOMERS ONLY - ITALIAN RESIDENTS PLEASE CHECK OUR ITALIAN LANGUAGE VERSION

Commitment to Privacy
Your privacy is important to us and we take it very seriously. To better protect your privacy, we show below our online information practices and the choices you can make about the way your information is collected and used.

The Information We Collect:
On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected on these pages are:

Name
Address
Email address
Phone number
Credit/Debit Card Information
The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about another party when placing an order only to ship the product and to confirm delivery to that party.

We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website to receive updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration and confirm by answering an email we will send you for confirmation.

We use non-identifying and aggregate information to better design our website, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Pay Pal Purchases:
We do not store Credit Card details nor do we share customer details with any 3rd parties.

Our Commitment to Data Security
To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How You Can Access or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by calling us or sending us an email to hsp@hsp.it or login onto your personal account. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

COOKIES

In order to make our services as efficient and easy to use as possible, this site uses cookies. Therefore, when visiting the Site, a minimum amount of information is entered into the User's device, such as small text files called "cookies", which are saved in the User's Web browser directory. There are different types of cookies, but basically the main purpose of a cookie is to make the site work more effectively and to enable certain features.

Cookies are used to improve the User's global navigation. In particular: They allow you to navigate efficiently from one page to another of the website.

They memorize the inserted preferences.

They measure the use of services by Users, to optimize the browsing experience and the services themselves.

They present targeted advertising information according to the interests and behavior expressed by the User during navigation.

There are various types of cookies. Below are the types of cookies that may be used on the Site with a description of the purpose linked to the use.

Technical cookies

Cookies of this type are necessary for the proper functioning of some areas of the site. Cookies in this category include both persistent cookies and session cookies. In the absence of these cookies, the site or some parts of it may not work properly. Therefore, they are always used, regardless of user preferences. Cookies in this category are always sent from our domain and are deleted after 28 days since the user's last visit.

Analytical cookies

Cookies of this type are used to collect information on the use of the site. The Owner uses this information for statistical analysis, to improve the site and simplify its use, as well as to monitor its correct functioning. This type of cookie collects anonymous information on the activity of users on the site and the way in which they arrived at the site and the pages visited. Cookies in this category are sent from the site itself or from third-party domains (eg Google).

Third-party tracking cookies

Cookies of this type are used to collect information on the use of the website by visitors, the keywords used to reach the site, the websites visited and the origins of the traffic from which visitors come for marketing campaigns. The owner may use this information to compile reports and improve the Site. Cookies collect information in an anonymous form. Cookies of this type are sent from the site itself or from third-party domains.

Cookies for the integration of third-party functionality

Cookies of this type are used to integrate third-party functionality on the Site (for example, forms for comments or icons of social networks that allow visitors to share the content of the site). Cookies in this category can be sent from the domains of the partner sites or in any case offer the functionalities present on the site.

The owner is not required to request the user's consent for technical cookies, as these are strictly necessary for the provision of the service.

For other types of cookies, the consent may be expressed by the User, in accordance with current legislation, through specific browser configurations and computer programs or devices that are easy and clear usability for the user. The Data Controller reminds the User that it is possible to change the cookie preferences at any time. It is also possible to disable cookies from the browser at any time, but this operation may prevent the User from using certain parts of the Website.

Pursuant to art. 122 second paragraph of Legislative Decree no. 196/2003 consent to the use of these cookies is expressed by the individual through the individual setting that has freely chosen for the browser used for navigation on the site, without prejudice to the user's right to communicate at any time to the Data Controller their will regarding data managed through cookies that the browser has accepted.